At Hyegia Heal), along with our affiliates (“we”, “us”), we prioritize your privacy and are dedicated to protecting the information you share with us. This document outlines how we handle the Personal Information collected through our website, applications, and services (referred to collectively as “Services”). It does not extend to the content processed on behalf of our API customers, which is covered by separate agreements.

1. Collection of Personal Information

Automatically Collected Information: As you navigate and interact with our Services, we collect:

2. Use of Personal Information

We use your Personal Information to:

3. Disclosure of Personal Information

We may share your Personal Information with:

4. Your Rights

Depending on location, individuals may have certain statutory rights in relation to their Personal Information. For example, you may have the right to:

You can exercise these rights by contacting us at support@hygeiaheals.com

5. Children’s Privacy

Our Services do not target children under 13. We do not knowingly collect information from children under this age. We will investigate any notification and if appropriate, delete the Personal Information from our systems. If you are 13 or older, but under 18, you must have permission from your parent or guardian to use our Services.

6. Third-Party Websites

Our Service may link to external sites not governed by this Privacy Policy. We recommend reviewing their privacy policies independently.

7. Security and Retention

We employ measures to protect your Personal Information but cannot guarantee absolute security. We retain your data as necessary for service provision and compliance with legal obligations.

8. International Users

Your Personal Information may be processed and stored in the United States and other jurisdictions, under the legal bases outlined for our international operations.

9. Policy Updates

We may periodically update this Privacy Policy. Changes will be posted on our website, along with the effective date.

10. Contact Us

For any questions or concerns regarding this policy, please reach out to our support team at support@hygiaheals.com

Consent to Communication

Scope of Consent: By submitting your personal information on our website, including your name, telephone number, and email address, you agree that Hygeia Heals, its subsidiaries, affiliates, and our trusted third-party partners may contact you by various communication methods, including but not limited to emails, phone calls, text messages, and postal mail. This communication may be aimed at informing you about new products, services, promotions, and offers that you might find valuable.

Automated Calls and Messages: You acknowledge that consent includes receiving autodialed and prerecorded messages or calls delivered via automated technology, to the phone number you provided. We will obtain separate, express consent for telemarketing calls as required by law.

Third-Party Communication: You agree that we may share your personal information with trusted third parties for them to contact you with relevant offers and services. However, your information will be shared in accordance with our Privacy Policy and applicable laws concerning data protection and privacy.

Voluntary Nature of Consent: Providing your consent is completely voluntary, and you may withdraw your consent at any time. To withdraw your consent, please follow the opt-out instructions provided in our communications or contact our customer service.

Data Protection and Privacy

Use of Information: We use the information you provide to tailor our communication with you, improving your experience with our products and services. We also use your information for internal analytics, market research, and compliance with legal obligations.

Sharing and Disclosure: We do not sell your personal data. We only share your data with trusted third parties who adhere to our data protection standards or when required by law. Our third-party partners are obligated to protect your information and are prohibited from using your data for purposes other than those specified by Hygeia Heals

Data Security: We are committed to keeping your personal data secure. We implement appropriate technical and organizational measures to protect against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

Rights of Individuals: You have rights regarding your personal data, including the right to access, correct, delete, or restrict the processing of your data. You also have the right to object to processing and the right to data portability. To exercise these rights, please contact us.